Booking a Toronto Real Estate Video Package: Questions to Ask

A Toronto real estate video package should make the production easier to plan. The package name alone cannot tell you whether it includes filming, a photo-based video, drone footage or separate social edits. Confirm those details before reserving the appointment.

What will be captured?

Provide the address, approximate size and spaces that need coverage. Ask whether the selected service includes new on-site filming or creates motion from existing photographs. Identify any agent presentation, amenity access, secondary building or neighbourhood location separately.

Check the current video service description and combined package details. Do not assume that a higher package label includes every possible asset.

What will be delivered?

• How many finished edits are included?
• Which aspect ratios and file specifications will be supplied?
• Are captions, graphics or agent branding included?
• Is an unbranded version required by the intended destination?
• Is a vertical output a separately considered edit or a crop?
• Are thumbnails or still frames part of the scope?

Tell the provider where the files will appear. Confirm the destination’s current rules with the brokerage or platform rather than relying on a generic promise of “MLS compliance.”

How will the appointment work?

For condos, confirm concierge instructions, parking, elevators and permission to record common areas. For homes, confirm entry, occupants, pets and access to exterior spaces. Share a short feature brief so the videographer can prioritize the required shots.

The Toronto preparation checklist covers the property readiness tasks that should happen before arrival.

What happens if conditions change?

Discuss the weather policy, unavailable rooms, staging delays and any need for a return visit. Drone footage depends on the operator’s assessment of the location and flight conditions. Twilight can require a separate time window. Agree how a change affects both the scope and the total.

Who reviews the edit?

Nominate one approval contact. Ask when the first cut is expected, how feedback should be delivered, how many revisions are included and what constitutes new work. Have the agent verify names, property features, captions, branding and contact details before final approval.

Which rights and costs apply?

Confirm permitted publication and advertising uses, licensed audio and third-party assets, later reuse, download access and any raw-footage request. Get the final total with selected extras, travel and applicable taxes. Read the payment, rescheduling and cancellation terms for the actual booking.

What should be in the final confirmation?

The written booking should identify the property, capture date, deliverables, agreed extras, price, delivery schedule and approval contact. If those details are clear, the package becomes a practical production plan rather than a list of assumptions.